Refund policy

We guarantee live arrival

For some reason you receive your orders dead please contact us and send a picture at:

sales@roachesandisopods.com

info@roachesandisopods.com

We will send you a replacement at no cost or issue issue a refund

Note: It is your responsibility to watch out for your package. Don't let the roaches be left outside your porch or mailbox specially if the weather is too cold. You are responsible to track the package, check the weather and when the tracking shows out for delivery, make sure that someone is home to receive the package.